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Companion care

Companion care: what it is, who pays and how to find a companion caregiver

Companion care is company and light help at home: conversation, meals, errands, appointments and keeping an eye on someone who lives alone. Home care agencies provide it, usually by the hour.

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Companion care is paid company and light help at home. A companion visits, talks, shares meals, helps with errands, drives to appointments and keeps an eye on safety. It is not medical care and it usually does not include hands-on help with bathing or toileting. Medicare does not pay for it, so most families pay privately.

This guide explains what companion care is, who it helps, what a companion does and does not do, how it differs from personal care and home care, how it is paid for and how to choose a companion caregiver. Carevo is a directory. It does not provide care, employ caregivers or vouch for any provider.

What companion care is

The Alzheimer's Association describes companion services as supervision, recreation and visiting. In practice that means a person who comes to the house on a regular schedule and spends the time with an older adult: conversation, cards or a walk, a meal made together, a drive to the doctor, a stop at the pharmacy.

There is a legal side to the word too. The U.S. Department of Labor's home care rule defines companionship services as "the provision of fellowship and protection." Limited care with daily activities counts only if it is attendant to fellowship and protection and takes up no more than 20 percent of the worker's hours for that person in a workweek. The same guidance says medically related tasks such as catheter care or tube feeding are not companionship services. This definition matters because it explains why agencies draw a line between companion and personal care roles.

Who companion care helps

Companion care suits people who are mostly independent but would benefit from regular company and a second pair of hands:

If the person needs help getting in and out of the shower, with toileting or with moving safely, look at personal care. If the need is nursing, look at home health care.

What a companion does and does not do

A companion commonly:

A companion does not give medical care. Wound care, injections and IV therapy are skilled nursing. Hands-on personal care, such as bathing and toileting, belongs to personal care, and an agency may or may not let its companions do it. Ask for the list of allowed and not-allowed tasks in writing. If a companion is going to drive the person, ask about the driver's license check and the insurance that covers rides, and decide whether they will drive their own car or yours.

Companion care compared with other services

When the person says they do not need help

This is the most common sticking point, and it is worth planning for. Few people want to be told they need a babysitter. What tends to help:

If safety is the real concern, for example the person gets lost, leaves the stove on or misses medications, say so honestly to the agency. A companion role may not be enough, and the right answer may be personal care, dementia-trained care or a different setting.

How companion care is paid for

Medicare. Medicare.gov says Medicare does not pay for homemaker services (such as shopping or cleaning) unrelated to your care plan, home meal delivery, or custodial or personal care when it is the only care you need. A companion visit by itself does not fit Medicare's home health rules. The Medicare guide explains what Medicare does cover.

Medicaid. Medicaid.gov lists homemaker, personal care, adult day health and respite among the services a state can offer under a 1915(c) waiver, and says states choose how many people a waiver serves. Waiver programs differ by state, and eligibility is set by the state. If a program pays for companion-type help, it is usually under a name like homemaker or respite. Some states let participants self-direct, hiring workers they choose. See Medicaid and long-term care, the state programs and paid family caregiver programs.

VA. VA's Homemaker and Home Health Aide program can help with activities that include grocery shopping, and VA respite care pays for someone to come into the home so a family caregiver can take a break. VA says all enrolled Veterans may be eligible if they meet the clinical criteria and the service is available, and a copay may apply. See VA benefits.

Long-term care insurance. Some policies pay for care at home. The policy decides what counts, and benefits start only when the policy's conditions are met. Companion visits for a person who is otherwise independent may not meet them. Ask the insurer before you book. See long-term care insurance.

Private pay. For most families, companion care is paid out of pocket. See private pay, and use the care cost comparison if you are weighing it against moving to a community.

What drives the cost

Carevo does not publish a price for companion care. What moves the bill:

The Department of Labor says third-party employers such as home care agencies cannot claim the companionship exemption and must pay at least minimum wage and overtime. A household that hires directly typically acts as the employer and may claim the exemptions if the worker meets the tests. Ask a payroll service or employment lawyer what applies to you.

How to choose a companion caregiver

  1. Decide what you want the visit to be. Conversation, outings, meals, rides, supervision. Say it plainly.
  2. Match on personality. For companion care, personality matters more than for any other service. Ask the agency how it matches caregivers and whether you can meet the person first.
  3. Shortlist. Ask the doctor, friends and your Area Agency on Aging. The Eldercare Locator (1-800-677-1116) can connect you. Browse home care agencies on Carevo by state and city. These listings show home care agencies, and we have not yet confirmed which of them offer companion care, so ask each one.
  4. Interview at home. The Alzheimer's Association suggests interviewing in the home with a third person present, checking references and asking whether criminal background checks were done.
  5. Start small. Try a few short visits before committing to a schedule.
  6. Review after the first month. Ask the person how it is going, and ask the agency to change the match if it is not working.

Questions to ask

Red flags

Next steps

  1. Decide the hours you need, and test them in the home care hours cost calculator.
  2. If you are carrying a lot yourself, take the caregiver burnout quiz.
  3. Tell us what you need and we will show providers in your area. You decide who to call.

Companion care by state

These are home care agencies. Carevo has not yet confirmed which of them provide companion care, so ask each agency before you choose.

Largest cities

New York, NY · Los Angeles, CA · Chicago, IL · Houston, TX · Phoenix, AZ · Philadelphia, PA · San Antonio, TX · San Diego, CA · Dallas, TX · Jacksonville, FL · Fort Worth, TX · San Jose, CA · Austin, TX · Charlotte, NC · Columbus, OH · Indianapolis, IN · San Francisco, CA · Seattle, WA · Denver, CO · Oklahoma City, OK · Nashville, TN · Washington, DC · El Paso, TX · Las Vegas, NV · Boston, MA · Detroit, MI · Louisville, KY · Portland, OR · Memphis, TN · Baltimore, MD

How companion care is paid for

  • Medicare doesn't pay for long-term care, also called custodial care, and doesn't pay for personal care like bathing and dressing when that is the only care someone needs.
  • Medicaid home and community-based services (HCBS) let people who qualify for Medicaid get care at home or in their community instead of an institution. Your state Medicaid agency decides who qualifies.
  • Many families pay privately, and some long-term care insurance policies pay toward care. Check what your policy covers before care starts.

Common questions

What is companion care?

Companion care is paid company and light help at home. A companion visits, talks, shares meals, drives to appointments, helps with errands and keeps an eye on safety. The Alzheimer's Association describes companion services as supervision, recreation and visiting. Companions do not give medical care.

What is the difference between companion care and personal care?

Personal care is hands-on help with bathing, dressing, toileting and moving. Companion care is company and light help, with little or no hands-on care. Many agencies sell both, and some caregivers do both, so ask exactly which tasks are included.

Does Medicare pay for companion care?

No. Medicare.gov says Medicare does not pay for homemaker services unrelated to your care plan, home meal delivery, or custodial or personal care when that is the only care you need. Companion care on its own does not fit Medicare's home health rules.

Does Medicaid or the VA pay for companion care?

Sometimes, under another name. Medicaid.gov lists homemaker, personal care, adult day health and respite among the services a state waiver can offer. VA lists Homemaker and Home Health Aide care and respite. Ask the program whether the help you want is covered under one of those headings.

Can a companion caregiver help with bathing or medications?

That depends on the agency and the state. A pure companion role does not include hands-on personal care. The U.S. Department of Labor says medically related tasks, such as catheter care or tube feeding, are not companionship services. Ask the agency for its written list of what companions may and may not do.

How do I know if a companion is a good match?

Ask the agency how it matches caregivers, and ask to meet the person before the first shift. Start with a few short visits and check in with the person receiving care. A good match is a person your relative enjoys having in the house, so change the match if it is not working.

Can I hire a companion directly instead of through an agency?

You can, but the U.S. Department of Labor says a household that hires a worker directly typically acts as the employer and may have wage and record-keeping duties. An agency is a third-party employer and handles those duties. Check what applies in your state.

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